Microsoft Dynamics CRM for 1CMicrosoft Dynamics CRM 1C connector is designed to organize a transparent, dynamic, two-way exchange of data between the systems "1C: Enterprise 8" and MS CRM 4.0 in real time or on schedule. This interaction allows doing away with double data entry, improves control over data integrity and data access, and increases work productivity of staff liaising with clients and producing accounting and other documents.
Data are exchanged through an intermediate database. A processing system unloading the necessary data to an intermediate database is used to unload data from 1C: Enterprise. Modified data go automatically from Microsoft CRM to the intermediate database when items are set up, modified or deleted. Windows service periodically selects data from intermediate databases. This Windows service is part of the supplied connector. After selection, Windows service sets up, modifies or deletes the corresponding item in "1C: Enterprise" or MS CRM.
Microsoft Dynamics CRM 1C connector is certified by Microsoft for compatibility with the products of Microsoft Windows Server 2008/2003 and Microsoft SQL Server 2008/2005.
Microsoft Dynamics CRM Call-center connectorsMS CRM 4.0 can be easily integrated with an IP telephony system using connectors supplied with telephone exchanges Avaya, Cisco, Nortel, Alcatel, Oktell, and several others.
These connectors perform the same function. When a customer calls, the Microsoft Dynamics CRM client card is displayed on the operator's screen with detailed information about the customer and all previous interactions with the customer. To make an outgoing call, the operator only needs to press one button in Microsoft Dynamics CRM, and the call goes immediately through the telephone exchange. Call center integration thus allows users to benefit from all the system's facilities, to call directly from MS CRM interface, and to save the whole call history on the client card in the system.
A set of extensions S360 Core Productivity PackThis set consists of several component- extensions improving MS CRM basic functionalities.
Record EditorMS CRM C360 Record Editor offers users an easy way to mass edit multiple records in one convenient window.
Relationship Explorer / charting
Relationship Explorer/Charting displays all existing relationships between CRM records. In addition, it allows the creation of visual Relationship Charts which can display formal and informal relationships using the 'picture paints one thousand words' philosophy.
CRM / SharePoint integrationCRM/SharePoint integration automatically creates SharePoint sites for CRM records of any type. By storing documents in these SharePoint sites even users without Microsoft CRM licenses will be able to access them.
AlertsAlerts allows Microsoft CRM users to add critical data to CRM records so other users will immediately be made aware of it upon accessing the CRM record.
ConsoleAllows Microsoft CRM users to design their CRM workspace in virtually any way they like. Console delivers critical data with less clicks, fewer screens and allows Microsoft CRM users to see the data that is relevant to them the way they want to see it.
Multi-Field SearchMulti-Field Search provides Microsoft CRM users with a quick search screen that is fully configurable for each CRM user.
SummarySummary leverages the new Explorer indexed CRM search engine to provide Microsoft CRM users with an integrated screen displaying all open and closed Activities, Notes and CRM records associated with all major Microsoft CRM objects.
Back to top